UK domestic shipping
Items are shipped tracked Royal Mail
Made to order items will be shipped post production time stated in the description of the item.
International shipping
International orders are shipped using Royal Mail Tracked
CUSTOMS: Please be aware of any customs charges that may be incurred on international orders once. The buyer is responsible for paying these.
Returns and Exchanges
Exchanges are assessed on a case-by-case basis.
Items are NON REFUNDABLE.
Exchanges will be offered on items with severe manufacturing faults.
NOTE this does not include inconsistencies in dye or hand painted items.
Expect minor imperfections on hand painted items due to the nature of the in-house process.
We DO NOT offer refunds on items based on change of mind - please read descriptions carefully
We DO NOT offer refund or exchange on any custom items, it is your job to send the correct measurements.